Privacy policy

Last updated: November 6, 2026

This Privacy Policy explains how Majowe, operated by Ma Jou Business Household (Hộ kinh doanh Ma Jou), 82 Nguyễn Văn Thương, Thạnh Mỹ Tây, Ho Chi Minh City, Vietnam ("we", "us"), collects, uses and shares your personal information when you visit our website or buy from us.

1. Information we collect

Order and contact details: name, email address, phone number, shipping and billing address.
Order information: items purchased, order history and communications with us.
Payment information: payments are handled by our payment providers. We do not receive or store your full card number.
Device and usage data: IP address, browser type, pages viewed and cookies, collected automatically when you browse the site.

2. How we use your information

To process and deliver orders, send order updates and tracking details.
To handle exchanges, support requests and cancellations.
To prevent fraud and keep the website secure.
To improve the website and our products, and, only if you agree, to send marketing emails. You can unsubscribe at any time.

3. Who we share it with

We share information only as needed with: Shopify (our store platform), payment providers, shipping partners such as DHL Express and our freight forwarder (who need your name, address and phone number to deliver your parcel and complete customs), and analytics or advertising services if we use them. We do not sell your personal information.

4. International transfers

We are based in Vietnam and our service providers may process data in other countries, including the United States. By placing an order you understand that your information will be transferred to and processed in these countries.

5. Cookies

We use cookies to keep your cart working, remember preferences and understand how the site is used. You can accept or decline non-essential cookies in the cookie banner and can also change your browser settings.

6. Your rights

Depending on where you live (for example the EU/UK, California or Vietnam), you may have the right to access, correct, delete or restrict the use of your personal information, to object to marketing, and to request a copy of your data. To make a request, email majou.vn@gmail.com. We may need to verify your identity first.